Conference Agenda at a Glance
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Tracks: CS = Communication Skills; L&S = Leadership & Strategy; M&B = Marketing & Branding; R = Reputation; E = Engagement
There are many things to explore in and around Banff, see our list of things to do. Including, learning about the history of Banff Park.
8:00 a.m. – 6:30 p.m. Registration open
9:00 a.m. – 12:00 p.m. SCMP/CMP Exam
8:30 a.m. – 12:00 p.m.
Workshop A: Linking Research to Results: Market Research Master Class (R), Greg Lyle, President, Innovative Research
Workshop B: Communicator as Coach: How a Coach Builds Stronger Teams and Relationships (L&S), Catherine Ducharme, Director, & Peter Reek, President, Smart Savvy Academy
Workshop C: Storytelling using Proprietary Data: The Lifeblood to Powering your PR and Content Marketing (M&B), Sarah Gooding, Communications & PR Manager, Unbounce
1:00 – 4:30 p.m.
Workshop D: DIY Internal Communications Audit (CS), Priya Bates, ABC, SCMP, MC, IABC Fellow, President, Inner Strength Communication Inc.
Workshop E: How to Get Leaders to Listen to Us (L&S), Angela Sinickas, ABC, CEO, Sinickas Communication Inc.
Workshop F: Hearing From Who Cares: Stakeholder Engagement & the Communicator’s Role (E), Dr. Rebecca Sutherns, CEO, Sage Solutions
Optional Activity – Cave & Basin National Historic Site: meet at 2:00 p.m. to go as a group, or go any time on your own.
6:00 – 8:00 p.m. – Opening Reception
6:45 a.m. Morning Running Group meets in Lobby
8:00 – 9:00 a.m. Registration Opens & Networking Breakfast
9:00 – 10:00 a.m. Opening Keynote
‘Dull’ Data and the Power of Pipeline Activism
Think data is dull? Think again. Globalization, technology and demographics have long been key drivers of change. And now there’s a new one: Activism. Vivian Krause, a Vancouver researcher and writer, is known for following the funding of activist groups that campaign against resource-based industries. Vivian will share her insights and lessons learned regarding the importance of journalism in today’s world. Her research has changed the national conversation on activism and shown the power of data to get people’s attention. Vivian will share her process for raising difficult topics and how to communicate effectively in high-stakes, emotionally charged situations.
Speaker: Vivian Krause, North Vancouver, BC
10:00 – 10:30 a.m. Networking Refreshment Break
10:30 – 11:45 a.m. Concurrent Breakout Sessions
- Believe in the Impact of Measurement on Reputation and Engagement: A Case Study (R)Speakers: Deb Tomlinson, Executive Director, Association of Alberta Sexual Assault Services (AASAS) and Joni Avram, Principal, Cause & Effect Marketing
- Expert Advice: Working with Subject Experts to Create a Data-driven Social Media Campaign (CS)
Speaker: Tracy Tang, Leader Digital Engagement, Island Health
- Five Attributes of an Inspiring Communications Leader (L&S)
Speaker: Catherine Ducharme, Director, Smart Savvy Academy
11:45 – 12:30 p.m. Lunch
12:30 – 1:15 p.m. Birds of a Feather Networking (Optional)
1:15 – 2:30 p.m. Concurrent Breakout Sessions
- Applying Design Thinking for Marketing Communication (E)
Speaker: Jason Fiske, Manager, Content Marketing and Social Media, Farm Credit Canada
- Table Talk: Strategic Conversations to Keep Your Seat at the Table (L&S)
Speaker: Priya Bates, ABC, SMCP, MC, IABC Fellow, President, Inner Strength Communication Inc.
- Four Game-Changing Questions for Communications Planning (L&S)
Speaker: Dr. Rebecca Sutherns, CEO, Sage Solutions
2:30 – 3:00 p.m. Networking Refreshment Break + Dine Around sign up closes
3:00 – 4:00 p.m. Keynote: Tomorrow’s Career Transition Starts Today: A Life-long Career in Communications is Unrealistic
According to a Workopolis survey, 73% of Canadian don’t believe they’ll stay in the same vocation for their entire career. In fact, based on the current trend, we can expect to hold up to 15 jobs over our careers. So, will your next career transition happen to you or be intentionally planned by you? As a former professional communicator and now a leadership consultant and coach, Eileen will lead this interactive session that is all about you: taking stock of your career trajectory, assessing which ‘non-communication’ skills you need to add to your repertoire now, soul-searching about what’s holding you back from making a change, and the purposeful steps you can take now – whether your next career shift is one or ten years away. Come with questions, experiences and perspectives and be prepared to engage with Eileen and fellow participants in a fun and likely humorous end-of-day session.
4:15 – 5:15 p.m. Bonus Session – IABC Certification Information and Q&A Session
6:00 – 8:30 p.m. Dine Around (departs lobby at 6:00 p.m.)
8:30 – late! Wild Bill’s Saloon – line dance event, Sponsored by Smart, Savvy & Associates
9:00 p.m. Banff Ghost Tour – Hallowe’en in Banff
6:45 a.m. Morning Running Group meets in Lobby
8:00-8:45 a.m. Breakfast & Keynote
The Achiever Fever Cure
Best-selling author Claire Booth will share highlights from her book The Achiever Fever Cure: How I Learned to Stop Striving Myself Crazy. The presentation will candidly address the insecurity and self-doubt so many leaders feel but few discuss. Drawing from personal experience and her own survey research of the habits of high-achieving North American professionals, Booth will offer perspectives and tools to create a more joyful and purposeful life, one that is also good for business. This presentation will blend compelling anecdotes, data and practical strategies for confronting the inner critic and self-doubt. Booth’s presentation is a timely wake-up call for our high stress culture, inviting achievers to stop being so caught up in striving and instead lead with presence, authenticity, vulnerability and joy.
9:00 – 10:15 a.m. Concurrent Breakout Sessions
- Unlocking the Keys to Cross-Cultural Communication for our Leaders (L&S)
Speaker: Angela Sinickas, ABC, CEO, Sinickas Communications, Inc.
- It’s Yammer Time! Transforming Culture Through Social Collaboration (CS)
Speaker: Shauna Lowry, ABC, Director, Transformation Communications and Engagement, & Megan Bierwagon, ABC, Manager Employee & leader Communications, Suncor Energy
- Who Trusts? Who Doesn’t? And Why it Matters. The Edelman Trust Barometer 2019 (R)
Speaker: Bianca Boyd, Interim GM Edelman Calgary, Edelman Canada
10:15 – 10:45 a.m. Networking Refreshment Break
10:45 a.m. – 12:00 p.m. Concurrent Breakout Sessions
- Utilizing Google Algorithms to Work for You (M&B)
Speaker: Sarah Van Dusen, Founder/CEO, Sarah Van Marketing
- Winnipeg Jets Whiteout Street Parties (M&B)
Speaker: Rob Wozny, Vice President, Communications & Content, True North Sports + Entertainment
- Stakeholder Research and Digital Analytics: Building a Case for an Integrated Digital Content Strategy (L&S)
Speaker: Adam Brayford, SCMP, Manager, Communications, Bananatag
12:00 – 1:30 p.m. Master Communicator Presentation & Networking Lunch
1:30 – 2:45 p.m. Concurrent Breakout Sessions
- Video Strategy Masterclass: Strategy and Tactics That Deliver a 10:1 ROI (CS)
Speaker: Stephanie O’Brien, President & Founder, Carmella Consulting
- Employee Net Promoter Score – The Simple Engagement Tool Leaders Love (E)
Speaker: Lydia Tay, Manager, Employee Engagement & Development, Purdys Chocolatier
- NEW! Staying Strong: Crisis Management Lessons Learned in the Midst of the Humboldt Broncos Tragedy (CS)
Speaker: Grant Bastedo, APR, Principal, Takt Communications
2:45 – 3:00 p.m. Networking Refreshment Break
3:00 – 4:00 p.m. Closing Keynote – Telling Canada’s Story: From Journalism to the Arts. Life lessons from the Newsroom to the Concert Hall
Rosemary Thompson, Vice President for Marketing and Development, Banff Centre for Arts and Creativity
From serving as the first female Washington correspondent for CTV National News during 9/11, Montreal Bureau Chief during the 1995 Referendum on Quebec Sovereignty, to the Executive Director of Communications at the National Arts Centre in Ottawa, Rosemary Thompson has been telling the Canadian story through the arts and journalism for decades. Today, at the Banff Centre for Arts and Creativity, Canada’s largest post graduate arts school, she is raising the profile and raising the funds necessary to keep one of Canada’s most cherished arts organizations thriving.
Hear Rosemary’s personal journey across Canada, and across stories that have changed our country. She’ll share her hard lessons learned, her take on the current state of journalism, and how journalists and communicators can work more effectively together and her aspirations for our profession.